Even if you’re not the one designing or implementing the digital strategy, understanding the “why” behind changes is crucial for supporting your organisation effectively. Knowing the reasons for adopting new tools and processes helps you guide colleagues through transitions, answer questions confidently, and address any concerns they may have. This understanding allows you to highlight the benefits of Microsoft 365 solutions, show how they can simplify workflows, and demonstrate the positive impact on daily work.
By providing informed support, you play a key role in ensuring the organisation fully realises the value of its technology investments, reduces resistance to change and makes digital transitions smoother, faster, and more successful for everyone involved.
Watch this short video of a TED Talk where Drew Dudley explains in an entertaining way how anyone can help change other people’s lives.
Everyday Leadership: You don’t have to be a leader to have impact.
Use the activity below to explore how you can support change within your organisation (click on full screen arrows):