Technologies for Improving Workload Optimisation (School Support)

This course is designed to help school administrative support staff leverage digital productivity tools and applications for smarter working practices. It covers key areas such as automation, simplification, and prioritisation of tasks to reduce workloads and enhance efficiency. Participants will learn to use various communication platforms like Microsoft Teams, Google Meet, and Slack for internal and external communication, and explore collaboration tools within Microsoft Office, Google Workspace, and Open Office.

· 6th April 2025

This course is designed to help school administrative support staff leverage digital productivity tools and applications for smarter working practices. It covers key areas such as automation, simplification, and prioritisation of tasks to reduce workloads and enhance efficiency. Participants will learn to use various communication platforms like Microsoft Teams, Google Meet, and Slack for internal and external communication, and explore collaboration tools within Microsoft Office, Google Workspace, and Open Office.

The course includes practical activities such as creating presentations, collaborating on documents, and automating tasks using tools like Power Automate and Google Apps Script. It also features live sessions where participants can present their research, engage in discussions, and participate in hands-on activities to reinforce their learning. The module aims to equip support staff with the skills to manage digital operations, support digital transformation, and coach stakeholders in using digital systems effectively.

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Course Includes

  • 8 Sections
  • Course Certificate